Chart Values

●Safety

If it can’t be done safely, don’t do it.

●Integrity

Do what you say and do it responsibly.

●Customer Driven

They are why we are here－we are dedicated to meeting the expectations and requirements of our customers.

●Employer of Choice

Challenging, rewarding, individual growth opportunities.

●Actively Seek Profitable Growth

Pursue all appropriate value increase strategies; Don’t apologize for value prices.

Chart Culture

●Customer Focus: Be dedicated to meeting expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and services; act with customers in mind; establish and maintain effective relationship with customers and gain their trust.

●Integrity and Trust: Be widely trusted; be seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keep confidences; admit mistakes; do not mispresent oneself for personal gain.

●Managing and Measuring Work: Clearly assign responsibility for tasks and decisions; set clear objectives and measures; monitor process, progress, and results; design feedback loops into work.

●Caring about Direct Reports(if applicable): Be interested in work and non-work lives of direct reports; ask about their plans, problems, and desires; monitor workloads and appreciate extra effort.

●Drive for Results: Can be counted on to exceed goals successfully; be constantly and consistently one of the top performers; very bottom-line oriented; steadfastly push self and others for results.

●Priority Setting: Spend one’s time and the time of others on what is important; quickly zero in on the critical few and put the trivial many aside; can quickly sense what will help one accomplishing a goal; eliminate roadblocks; create focus.